Responsible Gaming at 133bat

1. 18+ Age Restriction

133bat operates exclusively for adults. You must be 18 years of age or older to register an account, make a deposit, place a bet, or play any game on the 133bat platform. This rule applies to all players in Bangladesh without exception.

During the registration process, you are asked to confirm your date of birth. By creating an account, you declare that you are 18 or older and that all information you provide is accurate. 133bat reserves the right to request identity documents at any time to verify your age. If you are unable to provide satisfactory proof of age, your account will be suspended pending review and any funds held will be handled in accordance with our Terms & Conditions.

Protecting Minors

If you share a device with younger family members, we strongly recommend taking the following precautions:

• Always log out of your 133bat account after each session and never save your password on shared devices.
• Consider using parental control software on shared computers, tablets, or smartphones. Solutions such as Net Nanny, Qustodio, and built-in device parental controls can restrict access to gambling websites.
• Never share your account credentials with any other person, regardless of their age.
• Store any printed account details, including deposit receipts, securely out of reach of children.

If you suspect that a minor has accessed or registered on the 133bat platform, contact our support team immediately via live chat. We treat reports of this nature as the highest priority.

2. Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following behaviours are common indicators that gaming may have become a problem rather than a pastime. Recognising them early is the first step to addressing them.

• Spending more money on gambling than you can afford to lose, or regularly exceeding your intended budget.
• Borrowing money from friends, family, or financial institutions specifically to fund gambling activity.
• Feeling restless, irritable, or anxious when you are not gambling or when you try to reduce your play.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
• Lying to family members or friends about how much time or money you spend on gambling.
• Gambling interfering with work, studies, or important personal responsibilities.
• Using gambling as a primary way to cope with stress, anxiety, loneliness, or depression.
• Repeated unsuccessful attempts to cut back or stop gambling entirely.
• Neglecting personal health, meals, sleep, or relationships because of time spent gambling.
• Feeling a compulsive need to increase bet sizes to achieve the same level of excitement.

Experiencing one or more of the above does not automatically mean you have a serious problem, but it does indicate that it may be worth taking a step back and honestly evaluating your relationship with gambling. The self-assessment in the next section can help with that.

3. Self-Assessment

The questions below are adapted from widely used problem gambling screening tools. Answer them honestly, bearing in mind your gambling behaviour over the past 12 months. If you answer "yes" to three or more questions, we strongly recommend using one of the protection tools described in this page and considering professional support.

4. Player Protection Tools

133bat provides a suite of responsible gaming tools that are accessible directly from your account dashboard under the "Responsible Gaming" section. All tools take effect immediately when activated (with the exception of limit increases, which have a mandatory cooling-off period as described below). There is no charge for using any of these tools.

5. Self-Exclusion

Self-exclusion is the most comprehensive protection tool available on 133bat. When you self-exclude, your account is closed for real-money activity for the duration you select. During this period you will not be able to log in, deposit, or place bets, and all marketing communications from 133bat will be suspended immediately.

Available Self-Exclusion Periods

• 6 months — suitable if you want an extended break but expect to return to recreational play.
• 1 year — recommended if you have been experiencing any of the warning signs listed in Section 2.
• 3 years — appropriate if you have previously attempted shorter breaks without lasting success.
• Permanent (indefinite) — for players who wish to close their account with no option to return. This decision is irreversible.

How to Activate Self-Exclusion

1. Log in to your 133bat account.
2. Navigate to Account Settings → Responsible Gaming → Self-Exclusion.
3. Select your desired exclusion period.
4. Confirm your decision. You will receive a confirmation by email and SMS.

Alternatively, you can request self-exclusion by contacting our support team via live chat or by emailing [email protected] with the subject line "Self-Exclusion Request". Please include your registered username and the duration you require. Our team will process the request within one hour and confirm by email.

After Self-Exclusion Ends

At the end of a fixed-term self-exclusion period, your account will not reopen automatically. You must contact support and complete a mandatory responsible gaming assessment before reinstatement. Our team will review your case, discuss the tools available to maintain responsible play going forward, and reactivate your account only if it is appropriate to do so.

6. Deposit and Spend Limits

Setting a deposit limit is one of the most effective ways to keep your gambling within budget. 133bat allows you to set limits on three separate timeframes, and you can use all three simultaneously if that helps you manage your activity more precisely.

Limit Type	Timeframe	Reduction Takes Effect	Increase Takes Effect
Daily Deposit Limit	Rolling 24 hours	Immediately	After 24-hour cooling period
Weekly Deposit Limit	Rolling 7 days	Immediately	After 24-hour cooling period
Monthly Deposit Limit	Rolling 30 days	Immediately	After 24-hour cooling period
Session Loss Limit	Per active session	Immediately	After 24-hour cooling period

All limits are denominated in Bangladeshi Taka (BDT). For example, you might set a daily deposit limit of ৳2,000 and a monthly deposit limit of ৳20,000. Once a limit is reached, further deposits are declined automatically until the relevant period resets or the limit is adjusted following the cooling-off process.

7. Time-Out Features

A time-out is a short-term suspension of your account's real-money functionality. It is different from self-exclusion in that it is temporary and designed for players who want a brief cooling-off period rather than a long-term break.

Time-Out Durations Available

• 24 hours — a quick reset if you feel you have been playing for too long in a single day.
• 7 days — a week-long break to re-evaluate your habits.
• 30 days — a full calendar month's pause, suitable if you want meaningful distance from the platform.

What Happens During a Time-Out

• Your account is locked for all real-money deposits, bets, and withdrawals.
• Any active promotional bonuses are frozen and will resume when your time-out ends, provided they have not expired.
• You will still be able to log in to review your account history and access our responsible gaming resources.
• All marketing communications from 133bat are suspended for the duration of the time-out.
• The time-out cannot be shortened once it has been activated. It will end automatically at the scheduled time.

Time-out periods can be activated instantly from your account dashboard. If your time-out has ended but you still do not feel ready to return to real-money play, we strongly encourage you to either extend the time-out or switch to a self-exclusion period as described in Section 5.

8. Support and Help Resources

If you feel that gambling is negatively affecting your life or the lives of those around you, please reach out for help. You do not need to be in crisis to use these resources — they are available to anyone who has concerns about their gambling behaviour, however mild.

133bat's support team is available around the clock and is trained to handle responsible gaming enquiries with sensitivity and discretion. In addition to internal support, we encourage players to seek guidance from independent organisations if they feel that an external perspective would be helpful.